Privacy & Cookie Policy
Last updated: April 2026
Our Approach
FeedbackAi is built for equipment operators, dealerships, and manufacturers. We collect only what is necessary to run the platform, keep your account secure, and improve reliability. We do not sell your data, we do not run advertising, and we do not use third-party tracking cookies.
What We Store
| Cookie / Storage | Purpose | Type |
|---|---|---|
| __clerk_* | Authentication session — keeps you signed in | Essential |
| Sentry | Error tracking — alerts us when something breaks so we can fix it | Essential |
| marketing_source | Campaign attribution — tells us if you arrived via a QR code or NFC tag | Functional |
| cookieConsent | Remembers that you acknowledged this policy | Essential |
Why We Store It
- Authentication: So you can sign in and stay signed in across pages.
- Error monitoring: So we know when something goes wrong and can fix it fast.
- Attribution: So we can measure whether our QR codes, NFC tags, and campaigns are actually working.
What We Don't Do
- We do not sell your personal data to anyone.
- We do not run advertising cookies or pixels.
- We do not share your data with ad networks or data brokers.
- We do not use third-party behavioral tracking.
- We do not fingerprint your browser or device.
Your Data
Your account data is stored securely and is associated with your Clerk authentication profile. Machine Reports, machine profiles, and service data you create belong to your account and your organization. You can request deletion of your data at any time by contacting us.
Questions?
If you have questions about this policy or your data, reach out at our contact page.